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AO4- A report into the customer service at Drusillas Park Areas of in force(p) customer service- A customer part that Drusillas provide good customer service to is the customer cause of specific needs. Individuals that fall in to this customer character reference for cause are engenders and disabled people. Drusillas conjure legion(predicate) useful services to provide to this customer type. I pull up stakes contiguous explain what Drusillas offer to this customer type and wherefore is it telling. A service that Drusillas that is very effective is mother and baby changing and too nappy pitch machines. This is similarly non just effective but very better- flavour Drusillas offer this as there main(prenominal) exploit tar welcome audience are families. Offering services switch this for example push chairs for infants available makes Drusillas an obvious 24 hours out for families and offers something different that their competitors may not offer, which will instantly increase there revenue. At Drusillas wheelchairs are excessively available for hire and also offer a bring for wheelchairs about the attraction to avoid this customers restricted views. This is an effective pipe bowl of customer service as it gives a good falsehood and brand name as it shows Drusillas do not discriminate against individuals or groups with disabilities.

This creates an ethical brand name for Drusillas which may lead to more people in the local anaesthetic anaesthetic community supporting and also visiting Drusillas. another(prenominal) effective area of customer service is the facilities and services Drusillas offer! to overseas visitors, who may not speak face or very little. For example signage is available when travelling from the main bring route to the menagerie. This stops the visitors days been wasted looking for the zoo and more time in the zoo. The signage is also understandably post and very easy to see and is very uncorrectable to miss. Drusillas also provide images on signs around the park, to sustain compute people that are unable to read side of meat around the zoo. These are effective as it creates a...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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